buyer says i sent wrong item

Tell them you will be contacting their local police department to file a complaint and for him to be prepared to talk to the police, because someone must have tampered with his package. I am absolutely certain there was not a mixup with items i've sent out (in my case I told him I am a small time seller with limited inventory and never had the item he claims i sent in my possession). Kopes, I was going to say "nice top" but someone might have got the wrong idea about me on Am I going to be screwed out of $55? 1.6K 17K views 1 year ago Every so often mistakes will happen. The item could have gotten mixed up during a customs check? Please check with everyone in your home and any packages you've received recebtly for any mixups with your mail. Along with photographing everything, try to record any identifying details about the item. Today the buyer contacted me asking why it hasn't been delivered, and it turns out the buyer gave the wrong address on eBay, and therefore parcel wont reach them. They needed his phone number but I did not have it. If the unordered item was an incorrect fulfillment of an order the customer did place, you are legally required to send the correct item or refund the customer's money in full -- including shipping costs. I called ebay on July 26th before accepting the return to explain what was going on, and what my hesitation was given the amount of people attempting to scam graphics cards. eBay will not assist with a transaction that occurred beyond its purview. They help the organizations to focus on the other parcels they have to deliver. 04:18 PM I really feel like I am not getting any protection from scammer buyers on eBay. Would also like to give the buyer the benefit of the doubt but it is really suspect that they created their eBay account the day they ordered my item. If eBay screws you and sides with the buyer like they most certainly will, you have to make yourself into the biggest pain in their ass that you possibly can. Locate the order that you placed and select "Return or replace items" which is listed on the right-hand side of your computer screen. If you are the intended recipient, it is a good idea to inform the sender, as well as to contact USPS yourself. Now I received eBay buyers protection plan email and they are asking me to go buy multiple eBay gift cards to pay for it.I feel suspicious now. Each transaction creates the opportunity for both buyers and sellers to leave public feedback about the experience. eBay are only concerned with issues that affect their own profit margins. 09-10-2020 In my experience, they have always used the original packaging, and have never even opened the packages to inspect them. They sell fake goods and don't pay taxes. Upon receiving the item back, the seller has six business days to issue a refund according to eBay's policy. The following is a list of items that are not covered, which means the seller can accept payment, fail to send the item, and then you as the buyer have no recourse through the eBay website. Omg I JUST heard that same story!!!! Fabric: Polydex. Anderson Maria is an eBay seller trying to tell me that eBay is trying to contact me through my email to confirm a payment with a gift card in advance to ship n deliver a motorcycle that Im interested in purchasing is this a scam? These are both things ebay phone reps suggest. It seems I have no time to inquire. If you bought the shipping label through eBay, then the reference # would be correct, not chance that you wrote the wrong # by mistake. Experienced scammers know this and may take advantage of sellers that are unaware of this additional burden of proof requirement. - edited How were you able to call eBay? Reddit and its partners use cookies and similar technologies to provide you with a better experience. I'll have to ask her what she sees different because I know it's the same. They look the same to me.. on Yes it would add cost. If so, it's definitely not a package I've sent out. Put your blame where it belongs with Chinese sellers! - edited Loophole on eBay! Send a poliet email to the customer informing them that they have returned the incorrect order it could be a mistake . Welcome to the Selling board! I will report this to the post master. I told Ron that this was, "pardon my French, absolute bullshit." Plus get a receipt from USPS. Good for you. 26-05-2020 Please read the rules - https://old.reddit.com/r/Ebay/about/rules/, Press J to jump to the feed. A buyer opened a return, two weeks after I sold a graphics card, claiming it didn't work. But I would like to reach more buyers. It is supposed to result from a rather specific set of circumstances, namely the power imbalances contained in hostage-taking, kidnapping, and abusive relationships.Therefore, it is difficult to find a large number of people who experience Stockholm syndrome to conduct studies with any . Illegitimate sellers may offer an item for sale but then request that the payment is sent outside of the platform. But obviously I cant prove that. The item I sent out was also tagged, this one is not. I got pictures proving what i shipped on the box along with UPS signature proof of delivery(he filed the claim 15 days after receiving and 1 day before EBays buyer protection 30 days.) Getting a refund from FedEx requires your eBay buyer to: File an online claim on the FedEx website. Sizes: XS to 2XL. Aamzon advised we can do what we want. 1. It also looks like the original label is a printed label, cut out and then taped on. The law spells out how to challenge billing errors. NO Cash Refund for wrong purchased items. The thing to remember is that these slip up were t. Tune into our last eBay for Business podcast episode of 2022! I swear. He never responded to me again, just proceeded with an inad return case and sent back the switched item, which was worthless. Youll be asked to provide evidence that the buyer returns a different item (I just submitted a pic of the item I sent and the pic the buyer sent me) and sign an affidavit. Ebay found me not at fault and released my funds. For things like graphics cards your best bet is to sell locally, all cash. be lucky you got your money back I've been on ebay for over 20 years man you got hella lucky 99% of the time you'd be fuct. This was shipped by Global Shipping Program. If you have been scammed, well show you the steps you can take to report it. Just thought Id share. Knowing this, some scammers will buy from you and then demand money be sent through private means so that negative feedback wont be left on your account. The other thing to remember is that every computer, phone, tablet, laptop will show colours differently. That photo looks like your shipping label stuck on top of another shipping label. Once it arrived in Canada, they passed it on to Canada Post, who made the final delivery. Only first-class mail can be certified. I can't really remember what specific package I mailed it in. So unfair. on I stopped shipping to Canada because of customs problems. Or you can specify that the addressee must sign for the package or letter. Ebay claimed that the item was in "different condition". There are two occasions in the tracking updates that says it was rerouted due to processing error. You send the item promptly but days later you find that the check bounces, leaving you with nothing. BUT that package in the picture did have the correct Canada Post tracking number that they supplied for the item I sent after it went through customs. The weird thing is, in the picture was also the shipping package, and it had "GLASS FRAGILE DO NOT CRUSH" sticker type labels on it which I didn't have on my package. As you sent it recorded delivery I am assuming it had some value to it. The only difference between your story and mine is instead of a car its a 4 wheeler, and her husband died of a heart attack. If the item is sold for more than $750 the item must have signature delivery proof. I'll go over how it happened, what I did to fix it, and how you can. If further action is needed both seller and buyer will be contacted by an eBay Customer Service representative. Is eBay likely to refund the buyer? I mailed a limited edition eye shadow palate to Ontario Canada for $90. How do you prove you sent A? on Its a battle that sellers will always lose but eBay does help their best sellers that have track records of good sales. To cancel your order: Go to My Purchases. Be aware and act cautiously as financial dealings online can be risky no matter how careful you are. I'm not sure. Strictly No RETURN NO EXCHANGE policy. Buyer claims wrong item and gets a refund despite evidence it is a scam bydwtrading2015 Post Crafter 01-21-202208:07 AM I get a message from someone claiming I sent the wrong item. How do they sell my exclusive manufactured trademarked product for lees than I do?? In order for it to work, sellers must provide proof of item delivery. An option to dispute the refund and report the buyer will appear. Offer to send him a return shipping label. Ebay basically says, Well we dont know what you actually sent the buyer so we cant be sure whos side to take here so we always favor the buyer.. Otherwise she wouldn't have bothered. man!! That's the correct garment you've received, but as computers and phones and tablets can all display things differently depending on their brightness and colour settings, perhaps the photos have appeared darker on your device than is ideal? Is it possible they received it from another seller? But the fact that she specifically took a photo of the top tells me it was meant for me. Soon afterward, youll be contacted by scammers pretending to be from PayPal, asking for postal tracking numbers. It might come as a surprise, but many eBay scams are not targeted at innocent buyers looking for a good deal. If you want to file a refund request hassle-free, sign up for DoNotPay and do it in minutes! I sent a seller an offer on an item and she accepted. It looked about right on mine when I photographed it.I hope you still enjoy wearing it - it's a lovely looking top!Take care,Kimbooley, on In your case going to the post office and having them run a report of the returned item weight (shoes should weigh a lot more than a shirt), and giving you a copy, should be enough to prove it. So that makes it look like it is the package but I didn't have any "glass fragile" stickers on it like in the picture. The one I received is as per the photo. Usually it will say the name on the package signs for it even if the signature is someone else. I realized my error a day or so Community Teams Etsy Forums Announcements Getting Started on Etsy Etsy Success Creative Process Managing Your Shop Photography Tips However, depending on the payment method the buyer used, it can take up to 30 days We'll automatically relist your item for you. A buyer will offer to purchase your item and send a larger payment than required. I'm not sure if Canada Post would put those on there?? Visit the nearest USPS location and fill out a request form. Stockholm syndrome is a proposed condition in which hostages develop a psychological bond with their captors. It's tough dealing with customer service when they're all Filipinos who don't understand or care. It's so unfair to write eBay sellers off like a bunch of cheap scammers. The scammers will also ask for your PayPal email address. It WAS new in the box. 03:21 PM. Do not refund first and try to appeal after. Another issue that is unfair to sellers is when eBay calculates the exact shipping costs, but still takes a fee, leaving the seller to make up that loss. Need advice, accidentally sent wrong item to buyers So I've only recently started selling on Vinted and could use some advice. They offer some sort of limited-time discount in order to create a sense of urgency. I admit I rarely ship to Canada, but this does not sound like anything I have experienced before. Hopefully youll receive a positive decision within a couple of days and eBay will release the funds on hold.

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