eastbourne hospital admissions

The unit has two main birthing rooms, one included a birthing pool, two en-suite postnatal rooms for women to be transferred into after they have given birth. Those series are affected are indicated in their catalogue entries. of hospital observation status and an admissions process that is transparent and administratively simple. Consultant vacancies were listed on the service risk register and the latest available data noted 69% of patients were reviewed by a consultant within 14 hours of admission against Royal College of Emergency Medicine guidance. We saw real warmth in the relationships between ward leaders and nurses and from the HoN towards their wider team. the service is performing well and meeting our expectations. In most wards there is a bedside television, radio and telephone system called Hospedia. Seaford, We interviewed leaders to gain insight into the trusts leadership and governance model of the service. The service set out an improvement plan which introduced a safe surgical pre-assessment and blood taking clinics. We rated it as good because: Published Patients and relatives said staff go above and beyond and the care received exceeded their expectations. In the interim, time spent in the hospital receiving observation services should count toward the three-day stay threshold. Provision for patients with mental health needs was variable. Good We'd like to use additional cookies to remember your settings and understand how you use our services. Operated by Southern Service and Stagecoach South East, the . Kent Surrey and Sussex Air Ambulance (G-KSSC) pays a visit to Eastbourne Hospital this afternoon RM 2J6FRBR - Air ambulance transports critically ill patient from Eastbourne hospital to suitably equipped medical facility. The trust had participated in a national benchmarking programme for outpatient departments and the womens health service had achieved successful accreditation from the British Society of urogynaecology in 2017. We saw incidents and lessons learned documented on team minutes and observed it happening within safety huddles. Staff recognised incidents and reported them through the electronic reporting system. Staff knew about the psychiatric liaison team based in accident and emergency department and that the team were available 24 hours every day. This programme addressed issues such as how appointments were booked, queuing systems for specialist doctors, clinic duration and capacity and demand leading to positive results for patient services and patient experience. The recently introduced electronic observation recording system had led to improvements in the management of deteriorating patients. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. The service struggled with staffing numbers and staff did not always have the right qualifications, skills, training and experience to keep children, young people and their families safe from avoidable harm and to provide the right care and treatment. As such, Rosewood Ranch admits clients 24/7 for our Inpatient and Residential programs. Staff said matrons and senior nurses were visible and supportive within the department, they felt valued, listened to and respected and felt confident to raise any concerns with their line managers. The Bare below the elbow policy was enforced more rigorously through the daily safety huddles. The trust had made clear improvements to the way health records were managed across the organisation. At least one standard in this area was not being met when we inspected the service and. Where individuals needed support this was provided. Practice changed where required improvements were identified. However, the trust had made demonstrable improvements in mandatory training rates since our last inspection. The childrens service was in the process of introducing Excellence in Care audits and the tool included a regular paediatric early warning system (PEWS) audits. We saw staff monitor patients national early warning signs (NEWS) scores and discuss patients within safety huddle meetings that had consistently high scores. We appreciate your support in asking your friends and relatives to only visit during visiting times. They will help you evaluate transportation services for your patient/client to . Inadequate We told the trust they must ensure consultant cover meets the minimum requirements of 16 hours per day, as established by the Royal College of Emergency Medicine. Staff were aware of the duty of candour and gave patients honest information and support. 0300 131 4500, Eastbourne District General Hospital Call us today, 24/7, for a free, confidential assessment. The sepsis link nurse developed a think Sepsis poster which highlighted monthly audit results and a Stop sticker when the pathway was no longer appropriate, to ensure staff used the screening tool and cascaded results to the clinical leads and matron. If youre staying in hospital as an inpatient youll be made comfortable and be cared for by our dedicated teams. Hand hygiene audits in 2017 indicated consistently good practice with 98% compliance. Aurora East. Staff felt respected, valued, and were proud of the organisation as a place to work and spoke highly of the culture within the service. The discharge lounge is staffed by nursing staff who can care for all your needs while you are there. Records were clear, up-to-date, stored securely and easily available to all staff providing care. there are some services which we cant rate, while some might be under appeal from the provider. The team readily provided emotional support to patients when they were distressed or confused and used appropriate resources to support patients experiencing confusion as a result of dementia. Any other browser may experience partial or no support. This information will help us make improvements to the website. Overall: Good. However there was inconsistent recording of infection control assessments in patient documentation and we did not observe consistent practice during our inspection. The service was tailored to meet needs of individual people and are delivered in a way the ensure flexibility, choice and continuity of care. There's no need for the service to take further action. Meals times are scheduled at varying times, depending on your unit, during the following time blocks: Breakfast: 7:00 a.m. - 9:00 a.m. . Find Hospitals in Eastbourne listings on 192.com. Patient records were available, kept secure and up to date. There was openness at risk meetings and learning from incidents was shared across the team in a variety of ways. Community & mental health inspection reports for Eastbourne District General Hospital can be found at East Sussex Healthcare NHS Trust. Services were being transformed to make sure acute, outpatients, nursing outreach and community paediatric services holistically met the needs of children and young people. The senior team demonstrated a significant focus on improving sepsis screening and treatment. Pre-assessment clinics were thorough, and parents had time to ask questions and understand their child's conditions and treatment. In the same survey the trust performed in line with the national average for 13 questions relating to how they involved patients in their care and worse than the national average in 11 questions. This was evidenced through a few incident reports, such as when a patient remained in the emergency department for 19 hours when multidisciplinary medical teams failed to identify an appropriate care pathway. 192.com Business Directory - your top resource for finding Hospitals listings . Prev 1 2 Next . Signposting was not dementia friendly and did not accommodate visual deficit needs. There was a high vacancy rate of 12% for surgical nursing staff and the service was highly reliant on bank and agency staff for both nursing and medical staffing. Your most recently prescribed spectacles or contact lenses (including cleaning fluid), any hearing aids and denture box. One team of staff felt their manager was less approachable and they felt less supported but this appeared to be about an individual middle managers approach. This included in the completion of baseline observations and information critical to monitoring patients for deterioration. the service isn't performing as well as it should and we have told the service how it must improve. Staff understood the services vision and values, and how to apply them in their work. Building: Acute Admissions Unit. The identification, reporting and investigation of incidents had improved significantly since our previous inspection. The Weekly and Monthly A&E Attendances and Emergency Admissions collection collects the total number of attendances in the specified period for all A&E types, including Minor Injury Units and Walk-in Centres, and of these, the number discharged, admitted or transferred within four hours of arrival. However, staff are taken from the ward they are based in to work in other areas that do not have a full establishment and staff shortages. Apply to Admission Care jobs now hiring in Eastbourne on Indeed.com, the worlds largest job site. Data for the period December 2016 to December 2017 indicated variable performance in RCEM audits. There may be occasions when the only bed available is in a mixed sex area. The unit operated 24 hours a day for low risk mothers. 0300 131 4500, Provided and run by: However non-availability or delays in responding to referrals to specialties had resulted in negative patient outcomes including for patients who needed a stroke assessment. Infection prevention and control standards were variable. However, if your medication has not been changed and you have a supply at home, please inform the nurses as this may speed up the discharge process for you and allow you to be discharged earlier. All staff received a quarterly newsletter called you said, we said and gives staff information of common risks and examples of learning from incidents. Subscribe now for regular news, updates and priority booking for events, All content is available under the Open Government Licence v3.0, except where otherwise stated, 179 - East Sussex and Brighton and Hove Record Office (ESBHRO), East Sussex and Brighton and Hove Record Office (ESBHRO), About our Kings Drive, Eastbourne, East Sussex, BN21 2UD This meant any child presenting at risk from complex mental health issues after this time, would be transferred to the short stay paediatric assessment unit or Conquest Hospital site for overnight admission until assessment by a mental healthcare professional could be safely carried out. However, monthly audits indicated low levels of compliance with trust standards relating to mental capacity assessments. If you have a card detailing any current treatment, particularly a steroid card or Warfarin booklet, please bring this with you and inform one of the nurses. Staff throughout outpatient services put patients at the centre of what they did. Inpatient Mental Health Intake & Admissions Process, All of the staff deserve special recognition, What to Expect When Calling a Mental Health Facility, may need to be entered from aurora.boxcarstudiodev.com, Mental Health & Psychiatric Hospitals in Glendale and Tempe, AZ, See what other patients are saying about us, Copyright Aurora Behavioral Health System. It is managed by the East Sussex Healthcare NHS Trust . Eastbourne District General Hospital is located on the outskirts of Eastbourne town centre. Services offered were antenatal care, day assessment unit which ran on Mondays, Wednesdays and Fridays, telephone triage assessment line and low risk childbirth, pregnancy vaccination and postnatal clinics. We saw respectful and confident interaction between BME staff and white British staff on the wards we visited. Leaf Hospital, St. Annes Road, Eastbourne, East Sussex, BN21 2HW. Along with the introduction of GP streaming this reflected a targeted approach to improving access and flow. Options for food and drink had improved for patients in the clinical decisions unit but audits of the use of the malnutrition universal scoring tool (MUST) noted poor compliance with trust standards. Leaders supported staff to develop their skills and motivated them to succeed. Demand for mental health services far outstripped capacity. We also inspected one other Maternity service run by East Sussex Healthcare NHS Trust. Every adaptation was offered to make the appointment as comfortable and relaxed as possible. We don't rate every type of service. This was a very significant improvement and meant that decisions about the care of complex patients were being made at the right level of seniority. In the week beginning on April 3, 2021, hospital admissions were 85.5% of what would be expected based on historic patterns. Let us know. The doctor will prescribe all the tablets and medicines that you need while you are in hospital, as well as any you need when you return home. The plan for your discharge from hospital will start on your admission to hospital. They had received training in the Mental Capacity Act 2005 and knew how this impacted on their work. Staff assessed risks to patients, acted on them and kept good care records. The trust recognised the difficulties in matrons completing clinical and administrative work and they have introduced matrons assistants. We carried out a short notice announced focused inspection of the Maternity service, looking only at the safe and well led key questions. Slippers or shoes that fit properly, to avoid slips or falls during your stay in hospital. This enabled staff to use escalation areas and additional spaces for patients whilst they waited for diagnosis and treatment. The hospital staff tried to ensure that the individual needs and preferences of patients were met. A regular trolley service, with a selection of newspapers, magazines and confectionery, is available on most wards. This was our first inspection of the Eastbourne midwife unit. Each report covers findings for one service across multiple locations, In We understand that family members may wish to visit during meal times to help you eat, if this is needed. Staff were caring and compassionate, working to maintain privacy and dignity of their patients. At least one standard in this area was not being met when we inspected the service and Consent was obtained in accordance with the trust policy and guidance from the professional regulatory bodies. The environment had improved since our previous inspection all areas were visibly clean and equipment was well maintained. Data collection takes place on one day each month and reported within monthly governance meetings. This reflected a rating of inadequate for safe, requires improvement for effective, responsive and well led and good for caring. Where the NEWS score was elevated to a higher level there was automatic review by the medical emergency team. On arrival to the ward you will be shown your allocated bed space, the bathroom and toilet facilities and given a call bell to contact staff as required. Alcohol Care Teams are embedded in Conquest hospital in Hastings and Eastbourne District General. 6 June 2018. Alahna Kindred; Published: 17:34, 30 Sep 2020; Updated: 20:59, 30 Sep 2020; Our nurses will speak with you regularly to address any worries or concerns you may have, however please discuss any concerns you have with them at anytime. The admission process includes these steps: Intake : You'll meet with one of our compassionate intake coordinators who will listen to your story and history, assess your situation, and determine how we can best help. Alongside the falls assessment an individual needs assessment is completed. Kings Drive, Eastbourne, East Sussex, BN21 2UD 0300 131 4500. Any women that developed complications during labour were transferred to the acute unit at Conquest Hospital. Bexhill-on-sea, Staff were clear about their roles and accountabilities. After the inspection we requested further documentary evidence to support our judgements including policies and procedures, staffing rotas and quality improvement initiatives. Provide an acute frailty service at least 70 hours a week, with the aim to complete a clinical frailty assessment within 30 minutes of arrival in the ED/SDEC unit. Requires improvement Staff truly respected and valued patients as individuals. Every effort will be made to find an appropriate bed in a single sex area as soon as possible dependent on your clinical requirements. Learning from the use of the major incident plan included the addition of ophthalmology staff to the list of contacts in the event of a major incident. How to get to Eastbourne Hospital by Bus? Comprehensive risk assessments were carried out on patient admission and kept in the patient records. NICE guidance was used, monitored and audited in a number of clinical specialities, for example, Parkinsons quality standard (QS164). Our rating of the service was good. The trust was compliant with the intercollegiate document, safeguarding children and young people: role and competences for health care staff (March 2014). Staff showed compassion when dealing with patients and protected their privacy and dignity. Staff kept detailed records of children and young peoples care and treatment. privacy policy, NATIONAL HEALTH SERVICE: EASTBOURNE DISTRICT HEALTH AUTHORITY. There was a dedicated practice development nurse in post who provided support to all members of the emergency department team. Staff worked well together for the benefit of patients, supported them to make decisions about their care, and had access to good information. AURORA BEHAVIORAL HEALTH SYSTEM is Arizona's largest free-standing psychiatric hospital system. Learn more about PALS. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. 30-32, Gildredge Road, Eastbourne, East Sussex, BN21 4SH . 5. . Our rating of this service improved. Only one new person was admitted yesterday. This meant there were 107 babies born at the midwifery led unit from October 2021 to September 2022 this was lower than previous years. Eastbourne District General Hospital has 337 inpatient beds, and eight critical care beds. Third party children and adolescent mental health services did not accept assessments after 3pm. Eastbourne Station to Eastbourne District General Hospital by train, bus and walk. the service is performing badly and we've taken enforcement action against the provider of the service. They are standing by 24 hours a day, 7 days a week to take your call. TN40 2DZ, In Leaders had the integrity, skills and abilities to run the service. The Conquest Hospital in Hastings and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good' Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and . On arrival to the ward you will be shown your allocated bed space, the bathroom and toilet facilities and given a call bell to contact staff as required. Admissions FAQ . Managers monitored the effectiveness of the service and made sure staff were competent. / 50.7864829; 0.2697638. Money for the television and phone system by your bedside. 05 November to 12 December 2019 During a routine inspection. Care pathways used in surgery referred to national guidance from the National Institute for Care and Excellence (NICE) guidance and other bodies such as the British Orthopaedic Association guidelines. Following our report in January 2017 it was highlighted that the outpatient service must develop play services in line with national best practice guidance. All those we spoke with were clear who their immediate manager was; this was not the case on the last inspection visit in 2015. Each report covers findings for one service across multiple locations. Apply to Nhs Trust Hospital jobs now hiring in Eastbourne on Indeed.com, the worlds largest job site. Our rating of this service stayed the same. Give feedback on care at this service. Earlier recognition and identification resulted in more timely review by the critical care outreach team, who had oversight of all NEWS Scores for all patients in the hospital. The majority of staff reported positive changes in their workplace culture and spoke of approachable and supportive middle managers. 0300 131 4500, Bexhill Hospital the service is performing exceptionally well. Clinical leadership on the unit was strong and supported staff development. Your information helps us decide when, where and what to inspect. Data provided by the trust showed improvements in the implementation of the sepsis pathway. Hospedia is a private company which provides this service and they set the charges, including the cost of incoming and outgoing calls. Strong clear leadership seen, staff felt well managed and well led. Staff had an understanding of what informed consent entailed. However, the trust has supplied information to show these policies were in date but these were not displaying when accessed on the inspection. RM AMHFKY - Protestors including MP's and opposition candidates march against cuts to local maternity services in Eastbourne. In the period from September 2018 to August 2019 there were 50,922 inpatient admissions and 229,647 outpatient appointments at Eastbourne District General Hospital. Holliers Hill, Bexhill-on-Sea, East Sussex, TN40 2DZ This included assessing the patient against the risk of falls, nutrition status, skin integrity and pain. For example, safety checklists were used and monitored to ensure the safety of patients undergoing a surgical procedure. The journey time between Eastbourne Station and Eastbourne District General Hospital is around 59 min and covers a distance of around 19 miles. There were systems that ensured children with long term medical conditions were seen by paediatric consultants with specialist interests, for example diabetes. We last inspected in October 2016 and rated urgent and emergency services as requires improvement overall. The service managed safety incidents well. If you have any dietary requirements, please speak to the nursing staff and they will assist you. EMU accepted women from the main acute site once they had given birth and were able to be transferred to receive extra support if required. Admissions Unit - Eastbourne DGH - Information for the day of your surgery File type: application/pdf Review date: July 2022 Incidents were investigated by senior staff with lessons learnt shared across the trust. Elimination of the three-day hospital inpatient requirement for Medicare coverage of post-hospital SNF care. There was evidence of effective multidisciplinary working with the hospital intervention team the security team and specialties when these were available. Aurora Behavioral Health Systems Patient Services team can also answer questions regarding funding. Key services were available five days a week with out of hours and weekend cover also available when needed. 0300 131 4500, Cancel or reschedule your outpatient appointment, Long COVID Assessment and Support Service Feedback, Patient transport and help with travel costs. . Staff provided good care and treatment, gave children and young people enough to eat and drink, and gave them pain relief when they needed it. We are dedicated to the wellness of INDIVIDUALS, their FAMILIES and the COMMUNITY through prevention, intervention and treatment via our inpatient and . Staff felt able to raise concerns, report near misses and report incidents. The Economic Consequences of Hospital Admissions Carlos Dobkin, Amy Finkelstein, Raymond Kluender, and Matthew J. Notowidigdo June 2017 Abstract We use an event study approach to examine the economic consequences of hospital admissions for adults in two datasets: survey data from the Health and Retirement Study, and hospitaliza- We rated it as requires improvement because: This was the first time we inspected the Eastbourne maternity services without gynaecology, and the first visit since it changed to the Eastbourne Midwifery Unit. the service is performing well and meeting our expectations. Black and minority ethnic (BME) reported that they felt supported and accepted as part of the hospital workforce. Leadership, governance and culture were used to drive and improve the delivery of high-quality person-centred care. It has a number of medical and surgical wards and specialist units, a 24-hour Emergency Department and a full range of diagnostic services including Magnetic Resonance Imaging (MRI), Computer Tomography (CT) and Interventional Radiotherapy. 25 January 2023. The trust had been sent a letter by the Secretary of State congratulating them on being one of the most improved emergency departments nationally.

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