how to dispute ntta charges

I was told I could stop payment on my check. You can also report a problem online with Pikepass, Get started with TollGuru Toll API or Cloud Services, Find Charging stations, toll rates, restaurants and other points of interests (POI) along your route. ZipCash is NTTAs electronic toll collection process for non-TollTag customers. Re: license plate No JHZ6174 TX Violator NO [protected] Desired outcome: Stop monopolizing the rates. If you still are not satisfied with the results of the administrative review, you can appeal with the municipal court. Staring in Irving the toll is $6.85, then $21.00 from industrial to 820, then $10 from 183 to 35 in fort. I call to dispute and give them my registration of my actual car and plate number and I even give them to info to the actual owner of this car and they refuse to refund the charge. Stop monopolizing the rates. I received so many complaints from readers about the NTTA over-billing commuters for late toll . EspressoOrElse 1 yr. ago I was just on the phone with their customer service this week. A chargeback is when a customer asks their credit or debit card provider to reverse a charge. Customer service sucks they do not care about customers they just want money they are out of their minds if they think I am going to pay for something I already paid for . But I said it has not been a year! hb``a``ZT Today (Sept 12th), I received a "First Notice of Nonpayment" from NTTA. Cookie Notice For tolled locations where automatic passes are used, if a driver passes through without using one of the pass accounts, a photo of the license tag is taken. To know tolls between any locations across, Texas toll roads, bridges or other toll facilities, Disputing toll of tolling agency in Texas, : The North Texas Tollway Authority (NTTA) has an Ombudsman, program to deal with toll disputes on their toll facilities or for, Address: 5900 West Plano Parkway, Plano, TX. Youll be billed for unpaid tolls at the address your car is registered, and if you dont pay that or somehow miss the notice, youll probably end up seeing it on your credit report as a collection account. Staring in Irving the toll is $6.85, then $21.00 from industrial to 820, then $10 from 183 to 35 in fort. Never missed a payment since the day I turned 18, and now this scam company is trying to ruin it. ZipCash customers receive bills monthly and have 25 days to pay the invoice. For your convenience, we offer online customeraccount management24 hours a day. She said she went to the North Texas Tollway Authoritys website to dispute the charges, but her submissions were denied eight times. If you continue to use this site we will assume that you are happy with it. This happened twice that the person I was talking to said they resolved by bill problem, only to be sent notice of non payment 30 days later with $80 fees attached to a $66.50 bill. It's too late when I'm already in the toll lane and traffic is backed up preventing me from merging over. I call in around august 15 to customer service and the rep said shell add these bills to my account. I was told if you do not use the tag for a year they will do that. This means that the extra $700 is comprised of either fraudulent charges or excessive and likely illegal administrative fees. Total charge close $38 dollars one way. A North Texas woman says she's being falsely charged for driving on toll roads she's never driven on. Download the appropriate form. Please make a note to this file that We were the victims of a crime called Title Jumping. State law typically requires the hearing to be scheduled within a certain amount of time after your request. Provide me a full audit of my account. I went from Kansas to Texas and back from Texas to Kansas twice in 2021. An entity with this type of power must be kept in check and it takes a lawyer experienced and knowledgeable with the Texas Transportation laws that apply to these types of cases. Go to https://www.htallc.com/tollpass to access the Highway Toll Administration website. So in 2022 my next bill was for $13.98 (same trip KS to TX and back again). The vehicle was reported stolen before the toll transaction occurred. Drivers can avoid higher ZipCash toll rates and potential late fees by getting a TollTag. I'm very frustrated and confused about why NTTA is bullying and harrasing me for charges that are not mine. As far as I know the only functional difference is that TollTag works at the airport and TxTag does not. You can dispute a charge on a Discover card online or by calling Discover customer service at 1 (800) 347-2683. NTTA gets to collect on all the ridiculous late, admin, and whatever else fees, and TXDOT gets the money from all the citations that are wrongfully issued. Christmas - December 23-26. Charles Evans says he received a bill for $518 for about $18 in tolls. June 29, 2022; seattle seahawks schedule 2023; psalms in spanish for funeral Thanksgiving - November 23-25 Rub your thumb over the tag a few times to push out any air bubbles underneath it. I would like all my money that was drafted out my account since they are stating I owe this huge balance , or they need to rectify this issue with this balance. I called to explain that vehicle is no longer in my possession or name. Peel off the adhesive backing and place the tag. They asked me to file a dispute online and upload a scanned copy of the Bill of Sale. This will surely increase the credibility of your complaint. A TollTag customer will receive an invoice for tolls at the higher ZipCash rate if: Save my name, email, and website in this browser for the next time I comment. Our NTTA ticket attorneys then work toward a resolution of the failure to pay tollway ticket as well as a fair and reasonable restitution agreement to the NTTA. Box 30945 / Salt Lake City, UT, 84130-0945. . The NTTA was also defrauded https://www.ntta.org/Search/Results.aspx?sq=1&k=Pay%20Zipcash%20Bill&r=, How do I pay my ZipCash bill online ZipCash Invoice 972-818-6882 or 817-731-6882 972-818-6882 817-731-6882 All ZipCash tolls and fees listed above in 2nd . Because your case was turned over to a collection agent, you will need to contact them directly to discuss your case further. 214-224-2488| ntta.ethicspoint.com | nttamobile.ethicspoint.com. That bill said start saving now with a $20 toll tag. How do I dispute a NTTA charge? TxDOT currently operates approximately 253 centerline miles of toll roads in the Austin (Central Texas Turnpike System), Houston (Grand Parkway/SH 99 and SH 249), and Dallas & Ft. Worth regions. For both names listed on the original bills. They probably do this because they are charged by their merchant processor per transaction. Find out the toll facility whose tolls you want to contest and contact the corresponding authority: As Texas allows some out of state toll passes, you will have to contact the concerned authority for contesting their toll violation: TollGuru is a product of MapUp and reflects our mission to serve businesses of all sizes. I am not going to pay a toll tag or bill if the car in no longer under my name. x We use cookies to ensure that we give you the best experience on our website. - Registration block never lifted after paid. How to Dispute a Toll Road Violation: 13 Steps (with Pictures) Driving Vehicles Toll Roads How to Dispute a Toll Road Violation Download Article parts 1 Scrutinizing Your Notice 2 Registering Your Dispute 3 Requesting a Hearing Other Sections Related Articles References Article Summary Written by Jennifer Mueller, JD Noriah was a mid-level manager that basically said she was unwilling to do anything for me. Desired outcome: Stick the tag to the windshield in the proper location, pressing it flat. I never received a first late notice and NTTA did not charge my ZIPCASH account for that toll. Once on the site, in the lower right hand corner you will find an option that states: "View Receipt and Online Payment Options." After you have clicked the "Learn More" button, you will be taken to the "Locate Your Statement" page. North Texas Tollway Authority [NTTA] - Removed my vehicle with out my request, Billed tolls for a vehicle I sold (Dispute# 7738900). I think there used to be some roads that only accepted one or the other, but that is not the case anymore. Keep in mind that I have called NTTA customer service multiple times since the beginning of this year and not once was it mentioned that I had an unpaid balance from 2015. Sign up for our News Headlines newsletter. The $35 difference is due to having it go to collections. The system is also interoperable with the K-TAG system used in Kansas and the Pikepass system used in Oklahoma. NTTA sent me a bill in June. Learn more about accepted electronic tag options. My balance on my account is $40 as of 9/26/22. You also answered the main question when you said you have never been in trouble before and have no idea what to do. Start your day off right, with a Dayspring Coffee I asked to speak with a supervisor and the rep said no one available. I want information on how to check for outrageous toll charges in advance of a trip. Due to traffic, I couldn't get over to avoid the toll road. How did they get food poisoning in bridesmaids? . In Collin County, this is normally in Precinct 3-1, and 3-2 in Plano or in Precinct 4 in Frisco, Texas. On the View Order Details page, click File/View Claim. If you continue, you agree with our policy statement. All disputes concerning any ZipCash invoice or transaction, including any claim for damages, must be submitted in writing to: NTTA Customer Service Center, P.O. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/4\/42\/Dispute-a-Toll-Road-Violation-Step-1.jpg\/v4-460px-Dispute-a-Toll-Road-Violation-Step-1.jpg","bigUrl":"\/images\/thumb\/4\/42\/Dispute-a-Toll-Road-Violation-Step-1.jpg\/aid6724080-v4-728px-Dispute-a-Toll-Road-Violation-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"