lucy in the sky customer service number

I feel tricked and pissed off. The cost of foreign products and services may fluctuate. Not Available. Made and Designed in Los Angeles - Shop now at www.lucyinthesky.com Dispatch times may vary according to availability and subject to any delays resulting from postal delays for which we will not be responsible. - Verify the shipping address provided - if there is an error, you would need to reach out to DHL GlobalMail or USPS to see if it is possible to update your address. I DO NOT RECOMMEND THIS COMPANY! Contacts: Adam Russell Adam.Russell@FHFA.gov For international orders, any taxes or customs fees are the responsibility of the recipient - some international orders may have extra charges which need to be paid to receive your order. Companies can ask for reviews via automatic invitations. tablet. . -Kate. Lucky in the Sky has good web ratings overall. Yes, the one dress I never received was . If you ever need sizing help please email us at resolution@lucyinthesky.email so we can better assist you. Not including processing time, estimated delivery time for international orders is 6 to 12 business days, (not including any potential customs delays or remote locations). You can email us at resolution@lucyinthesky.email so we can further assist you. Our privacy policy, which sets out how we will use your information. We ordered a dress on 9/6. | Read 5,961-5,980 Reviews out of 6,594 If you need help please email us at resolution@lucyinthesky.email if anything else. Hi Veena, Thanks for your feedback. Lucy In The Sky Login. Daughter bought a dress for homecoming from this site. In the case you forgot to use a store credit we suggest canceling the order for a refund and re-ordering with the store credit. I foresee no dress, no money returned and no reply. Thanks for your feedback.We're so sorry that some of the dresses didn't work out but glad a few did. Yes, it says so on the website -- READ THE FINE PRINT. Trying to do a quick exchange because you can't do returns and my daughter needs a replacement dress within 2 weeks. As soon as you place the order, it is processing on our end. I never got any notification from them that my dresses would be late or anything. If you're reaching out to us regarding an order, please have your Order ID in your message. -Kate. You can see an estimated delivery time for each style by going to the specific product page and selecting your size, and in your Order History on the My Account page and/or in your email confirmation. You may store, print and display the content supplied solely for your own personal use. . Please email us at resolution@lucyinthesky.email if anything else. Return policy is awful and as slow. Business Profile Lucy In The Sky, Inc Online Retailer Contact Information 748 S Main St Los Angeles, CA 90014-2013 Get Directions Visit Website (213) 278-0968 Average of 282 Customer Reviews. I know it's still only Nov. 15 but I do not think this dress is coming. What is the Lucy in the Sky Return Policy? - Kate, Hi Chris! You can also chat with Sky's Virtual Assistant on the Help Page to get the help you need. We're having delays in our customer service trying to get to each email, we would love to assist you with your order. Their trendy collections are always changing and they offer many sales. Products used:None, I never received them. To name a few, the wrong item was delivered, the package took over a month to be shipped, and customer service was unprofessional and slow. Reach us faster and easier through our virtual assistant KYLA, available 24/7 to serve our subscribers nationwide. The prices they charge is not right. I was never updated or contacted. This cost is not covered or charged by us and is the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. 03337591728. They take your money and hope you forgot about the order because they'll never say anything unless you reach out, Hi Colleen, Cassandra M. went beyond. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. I am so disappointed and will NEVER ORDER AGAIN! Website: lucyinthesky.com/shop Location: 1200 Wall Street, Floor 2, Los Angeles, California, 90015, USA Industry: Clothing Store Owner: Victor Sayeg Email: shop@lucyinthesky.email Trust Score: Good Social Media: Instagram & Facebook Advantages Lucy in the Sky is one of the most popular prom shops among young, stylish women. -Kate. Our customer support team is available Monday through Thursday 8 am to 4 pm and Friday 8 am to 3p pm EST (Excluding all federally recognized US holidays). Overnight orders shipped Friday will be delivered Monday. -Kate. Super fast and helpful; won't hesitate to order from the site/company again! A store credit is automatically applied to an account attached to the email used for an order. I absolutely love Lucy in the Sky's Customer Service!!! Please let us know if we can help any further. I will never buy from them and also inform all of my daughters friends at school to not buy from their site. Now it's scheduled to be sent 4 weeks after it was first supposed to arrive. Lucy in the Sky is an online fashion store that offers clothing and accessories for the life of the party. . Lucy In The Sky. This may prevent you from taking full advantage of the website. CAN I EXCHANGE MY ITEM FOR SOMETHING ELSE? We do specifically outline the estimated delivery time on each individual product page once a size is selected. Hi Mandy, By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. Email: shop@lucyinthesky.email - replies within 24 business hours. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it. If your order is earlier than 14 days, you can reach out to us and we can cancel your order, if possible. Hi Elena, Thanks for your feedback. If you want to make a complaint to the Sky customer service team, they can be reached on . In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. 1860 500 6633 is Tata Sky WhatsApp customer care number. Thanks for your feedback. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed. My advice to anyone. Thankfully I was smart enough to purchase via PayPal and after 2 months I received my money back from PayPal. We're sorry to hear that you had issues with your orders. Please contact us via Live Chat for 24 hour customer care. 90015 Contact from abroad. If they don't offer refunds, they should have made this much more clear during purchase. We do not have a customer service phone number at this time - feel free to reach out to us at shop@lucyinthesky.email or resolution@lucyinthesky.email:) Thanks for your feedback. It is 9/23 no dress. We'd love to find a resolution you can email us at resolution@lucyinthesky.email for further assistance. Hi Hailey, All of our payments, both directly through PayPal and via the Credit/Debit Card option, are securely processed by PayPal's PayFlow payment gateway. I have emailed them three times and tried to do the virtual chat but it never works. If you choose to cancel your order and you have already paid for the goods, you will receive a store credit for the same value if it is within our shipping policy as outlined on our website; or with the option of either store credit or original payment refund, in the case of any shipping errors or similar situations. Hi Lily, This document governs your relationship with www.lucyinthesky.com (Website). Lucy in the Sky, Inc may change this policy from time to time by updating this page. We'd suggest to reach out to us via our Live Chat during business hours for more specific information:) For my troubles, I've been offered a $25 store credit. Disclaimer as to ownership of trade marks, images of personalities and third party copyright. By placing an order you are offering to purchase a product on and subject to the following terms and conditions. Hans from Lucy in the Sky was veryprofessional, quick to respond and delivered great customer service. 6) Actor William Shatner also covered the song in dramatic, spoken-word style. Unfortunately, we are not selling our styles to other retailers at this time. All of our styles are designed at our offices in Los Angeles, and produced excusively in-house domestically and internationally. Find out how we combat fake reviews. Poor Customer Service! I HAVE MY TRACKING NUMBER. All orders are subject to availability and confirmation of the order price. It was also incredibly short it looked fine on the tall super models, but on someone who's 5'0, the slit was ABOVE my underwear so whack, will never shop here again. If you need specific product measurements or have further questions, please email us at. Incredibly scammy and misleading. This privacy policy sets out how Lucy in the Sky, Inc. uses and protects any information that you give Lucy in the Sky, Inc when you use this website. CASANDRA M. was extremely helpful in seconds. We do make it as transparent as possible indicating it on our FAQ to be read prior to ordering and easily on every individual dress page.You can email us at resolution@lucyinthesky.email if you need further assistance. I've been contacting Lucy in the Sky since 10/6/22 with another representative named Angela S. I feel both representatives were not handling this customer service issue in a timely or reasonable manner. We want to make sure this is refunded immediately. Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with www.lucyinthesky.com and you should not rely on the existence of such a connection or affiliation. Customers have had difficulties with returning items as well as receiving items (plus, they only offer store credit for returns). If you have any other questions, feel free to reach out to us at resolution@lucyinthesky.email:) I'm so frustrated because they don't have a phone number. The Lucy in the Sky customer service email is a marketing campaign by the company Lucy in the Sky. Please emails us at resolution@lucyinthesky.email so that we can better assist you. Company is a scam that sucks money and slow on delivery even though all items stated are in stock. Business days do not include weekends or public holdiays. i am from spain. Store credit refunds are processed within 3 to 4 weeks of your return being received, due to Covid delays; and are valid for 12 months from the issue date. My daughter ordered a dress on 9/11; it was supposed to arrive on 10/5. We also ensure all reviews are published without moderation. We ask for your name, telephone number, home address, email address and age forcompetitions, prizedraws, or newsletter sign ups. You can email us at resolution@lucyinthesky.email for any further assistance. If you do not receive an email from us within 5 minutes of placing your order, we'd suggest to double check your spam/junk mail. Review. Remember, you can do most things online at Sky.com. Please email us at resolution@lucyinthesky.email so that we can further assist you. Meanwhile, the brand is posting on social media like everything is peachy and deleting negative comments. We encourage you to review those policies when you visit those sites. - Kate. Distraught in Australia, she takes comfort in her friends' happiness and turns her sights onto the surfer (and best friend's brother) Nathan. LUCY IN THE SKY Help Centre. You should check this page regularly to take notice of any changes we may have made to the Terms of Service. I wear a size 12, and the size 12 they shipped me barely fit over one leg. Number of comments: 0 Thanks for your feedback. Service 527 Contact BT. I have emailed twice and now we are scrambling for a dress for homecoming the week of. -Kate. For more specific information or any delivery concerns for any U.S Orders, you can reach USPS Customer Service below: Email: https://www.fedex.com/en-us/customer-support.html. Thanks for your feedback. Why just give your money to a site without the opportunity to try and return an item? LUCY IN THE SKY IS OUR GO TO! If I do not get a refund, I will be disputing the charge on my credit card! Tip for consumers:Do not order from themif u feel like u have to atleast use PayPal when checking out so when u dont receive ur dress PayPal will return ur money after waiting months from original purchase date. The woman who emailed me back gave no explanation to why my dresses didn't come and only told me that she cancelled my order. Facebook is showing information to help you better understand the purpose of a Page. For further information, please visithttps://help.afterpay.com/hc/en-au/. Twice now, I have not received an order or refund. Hi Melissa, This site promises to ship an item by a certain date. I would like to know if i order my dress now you think it will arrive before june 29 knowing that i live in france? Calls to these numbers are free for Sky Talk customers, but for Eir customers' calls can cost up to 5.3 Cents per minute, plus a 9.7 Cent connection fee. For international customers, return postage is the responsibility of the recipient. there is a dress i like but it is all out of stock. Any trade marks/names featured on this Website are owned by the respective trade mark owners. - Your order may have been shipped in multiple parts, so the other products in your order may be coming seperately. I HIGHLY recommend NOT ordering from this place. Horrible company and horrible customer service. allows you to receive photos from your camera directly to your smartphone or. Its pathetic that they do that to customers. You should check this page from time to time to ensure that you are happy with any changes. Verification can help ensure real people write reviews about real companies. Write a review Sign in. For United States customers, if you log in or create an account via the link below, you will be able to generate a pre-paid USPS return label to return your order. Hi Natalie, The dress is also incredibly thin and doesn't have much structure. Absolutely terrible customer service. Please email us at resolution@lucyinthesky.email so we can look into this for you. We're sorry to hear that you had issues with your order. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law. International delivery is 5-10 business days. I used the chat feature again in January to try to figure out where my two other dresses were. Trust that their reputation is deserved. It has been such a negative experience. Hi Grace, Thanks for your feedback. "Lucy in the Sky with Diamonds" is a song by the English rock band the Beatles from their 1967 album Sgt. Go to our site to chat with our support team or email us at support@lucy.co! The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Haiker Rojas. Yet Lucy in the Sky refuses to give a refund. You can call Tata sky Toll-free number- 1800 208 6633 and share your queries with the team.. Write to us at: Customer Service, Lucy in the Sky, Inc. 1200 Wall Street, Floor 2, Los Angeles, CA, 90014.WHAT INFORMATION DO WE SHARE WITH OTHERS? The customer service is out of this world. Check out what 6,872 people have written so far, and share your own experience. You can activate your new camera, view your photos, manage and monitor. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. If your order has styles which are all with a 'Delivered By' shipping timeframe, you will see an express shipping option at the checkout. she thankfully cancelled my order and issued a store credit so i can order again with the express shipping, Hi Rabene, Thanks for your feedback. You must not misuse this Website. These linked sites have separate and independent privacy policies. Unfortunately many people fall for their intentionally obtuse return policy, but from someone who had a valid return, it took over a month to get my refund returned to my credit card, and I only received it then because I reached out to support multiple times. Hi Denver, Gain trust and grow your business with customer reviews, Made and Designed in Los Angeles - New Arrivals Weekly. I had a few concerns about my order and my online team member Danielle M. was very helpful. Prom season is here, and you deserve to look and feel amazing for your big party! In order to have an account with AfterPay, you must: - Have a valid and verifiable mobile number, -Use a US Mastercard or Visa credit or debit card to make a purchase. Please email us at resolution@lucyinthesky.email so we can assist you sooner. It was nothing like the picture. This cost is not covered or charged by us and is the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. Lucy Harley-McKeown; Jessica Clark; . However, this is out of over three hundred reviews. Tip for consumers:Absolutely no refunds unless it arrived damaged. You either have to be put in a que in live chat with at least 100 people ahead of you or wait 48 hours for someone to respond to your email. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. From time to time, we may restrict access to some parts or all of this Website. Returned the dresses in a timely fashion, expecting a refund but was only offered a store credit! Please let us know if we can help any further. - Kate. For example, the Trustpilot rating is 4.2 stars, which is an average of over 6,000 reviews. my party is april 10. Hi KM, Awful quality (paper thin and/or very sheer) & poor design (way too short, inaccurate sizing). Account and billing. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. Followed up shortly after the purchase to make sure everything was ok. CABLE TV. Key Employees of Lucy In The SKY. UNTIL I DECIDED TO SHOP AT LUCY IN THE SKY[redacted] ::: I placed 2 orders with this store; 1st: 29/04/2016 order ID .