*Note: BT Super for Life standard insurance has a pre-existing exclusion for a specific period. finder.com.au is one of Australia's leading comparison websites. A pre-existing condition means any injury or sickness that you were aware of or a reasonable person in your position should have been aware of. 17h39, https://bt.custhelp.com/app/contact_email/c/1885. Full details are available on request. Your individual situation may differ and you should seek independent professional tax advice. Y. product provider, We cannot provide you with personal advice or recommendations. 13-09-2018 Please read our website terms of use and privacy policy for more information about our services and our approach to privacy. asklifeclaims@BTFinancialgroup.com, Call 132 135, Monday to Friday, 8:30am 5:30pm (Sydney time). Making a withdrawal You have had too many unsuccessful attempts to login. You've disabled JavaScript on the browser. 18-04-2020 This helps us to provide our website to you for free as a customer. : full name, contact details and residential address, Your current superannuation details, if you'd like to roll over your super into your BT Super for Life fund, Your investment and insurance choices ready. Investment, super and insurance solutions to empower our customers to build and protect their wealth. Forgotten your login details? Our self managed super fund solution is built on BT Panorama, the online platform that helps you manage your SMSFs investments and cash in one convenient place. If your speed is slower than it should be, you can use this troubleshooter to report the problem or you can text HELP followed by your landline number to 61998. 20h08. Read thedisclosure documentsfor your selected product before deciding. We are not owned by any Bank or Insurer and we are not a product issuer or a credit provider. You can lodge a complaint using any of the options detailed above. You should also consider obtaining personalised advice from a professional financial adviser before making any financial decisions in relation to the matters discussed hereto. If you have attachments send your complaint by post or use the online form. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. General and personal advice are available. You should give at least one months notice to make sure theyre all ready for when you move in. Forgotten your login details? There are several different ways you can contact BT regarding a query, problem, or complaint. I need to contact BT about a guaranteed speed issue but I can only find an option of a phone number or an online live chat. Information provided is subject to copyright and may not be reproduced, modified or distributed without the consent of the copyright owner. The exact amount deducted will be confirmed in your annual statement. A Product Disclosure Statement (PDS) for BT Super Invest can be obtained by contacting BT on 1300 881 716 or by visiting www.bt.com.au/superinvest. The sale of BT Super was dealt a blow last week, with the bank confirming reports that managing director of BT superannuation Melinda Howes was departing for family reasons, amid job cuts amid . BT will then also check your broadband speed and either give you tips to improve it or send out an engineer if you need one. Are these phones part of a digital voice order? The courts would usually weigh several factors and existing provisions (e.g. BT Super Invest lets you invest your super how and when you want in one convenient place. This package comes with a speed guarantee, stronger routers, double BT Mobile data, and up to 3 free WiFi discs to improve your speeds. Note: You can change your investment option whenever you want. Scan to download the Finder app on iOS or Android. We closed BT Super for Life in August 2022 for new customers. There is no email contact, only a phone number. If you have attachments send your complaint by post or use the online form. BT Funds Management Limited ABN 63 002 916 458 AFSL 233724 is the trustee and the issuer of BT Super, BT Super for Life and BT Super Invest (together, referred to as the Super Products), which are part of Retirement Wrap ABN 39 827 542 991. (charged by the fund manager), 0.34% p.a. Any taxation position described is a general statement and should only be used as a guide. Email . For more information contact our fleet solutions partner. Investment giant Vanguard has launched a superannuation fund in Australia with low fees and based on index investments. Should we be unable to resolve your concern at your first point of contact, we will then refer the complaint to our dedicated Customer Solutions team. What are the BT Super for Life investment options? If youre not happy with your BT broadband connection and want to cancel, you might be charged early cancellation fees if you leave before the end of your contract. BT Help | Get support with BT products and services | BT Help Help and support Having problems watching or accessing Sport? If youre switching to a TV and broadband package, you will have to contact your TV provider (if you have one) to cancel your current services. This gives a tracking number which can be used to reference any future correspondence, so its important that you leave that tracking number on any reply you send. Products marked as 'Promoted' or 'Advertisement' are prominently displayed either as a result of a commercial advertising arrangement or to highlight a particular product, provider or feature. Current as at 19 February 2019. It might not seem like a huge priority when you're younger, but your super portfolio is the key to a secure, comfortable retirement. Individuals should seek their own independent financial advice and consider the appropriateness of any financial product in light of their own circumstances and needs before making any investment decision. The information shown on this site is general information only, it does not constitute any recommendation or advice; it has been prepared without taking into account your personal objectives, financial situation or needs and you should consider its appropriateness with regard to these factors before acting on it. 1 Braham Street Opening an account is fast, simple and straightforward. any inaccuracy in such information. You should obtain and consider the PDS before deciding whether to acquire, continue to hold or dispose of interests in a Super Product, BT Panorama product, or BT Margin Lending Margin Loan. 0800 22 33 88 The property helpdesk is managed by a third party and are unable to discuss customer enquiries. Speak to an expert and have your query resolved in minutes. Generally, you can access your super once you meet the conditions of release. Except for any liability which cannot be excluded, Chant West does not accept any liability whether direct or indirect, arising from use of the Information. A Product Disclosure Statement (PDS) is available for each of the Super Products, BT Panorama products, and BT Margin Lending Margin Loan, and can be obtained by calling 132 135, or visiting the Product Disclosures page. 13h48. 18-04-2020 Because of this you should, before acting on this information, consider its appropriateness, having regard to your objectives, financial situation and needs. Read the disclosure documents for your selected product or service, including the Terms and Conditions, before deciding. Keep me signed in Help > Create new Email address > We try to take an open and transparent approach and provide a broad-based comparison service. If not do you know the model of the phone and I'll be happy to check for you. About BT Super for Life Finder Wallet operates the Finder Apps digital asset trading and wallet services. Decide how much you want to invest and fine-tune your portfolio as you go. Mon-Fri, 8.30am - 5:00pm (Sydney time), BT Managed Accounts Orders and upgrades . + 0.03% p.a. 1 - 8 of 8 Compare Important information about our super fund comparison table AustralianSuper and Hostplus are two of the biggest super funds, with more than 3 million members combined. Go to our email log in page > to log in to your BT Mail inbox. Lost or stolen. BT Funds Management Limited ABN 63 002 916 458 AFSL 233724 RSE L0001090 is the Trustee of BT Lifetime Super - Employer Plan RSE R1001327 ABN 39 827 542 991. This information has been prepared by BT Funds Management Limited ABN 63 002 916 458 (BTFM). Providing or obtaining an estimated insurance quote through us does not guarantee you can get the insurance. Hostplus has overtaken AustralianSuper as the top performer over 10 years. 0 Ratings Please enable it prior to continuing. Finder may receive remuneration from the Provider if you click on the related link, purchase or enquire about the product. GPO Box 2861 Please don't send attachments by email as it is not secure. Target Market Determinations for our products can be foundhere. If you're a BT Business customer and unhappy with the product or service you've received, we want to help. Please note that the information published on our site should not be construed as personal advice and does not consider your personal needs and circumstances. Our contact centres in the UK and Ireland are open to help keep you connected, but we have fewer people available to take your calls. Want to write to us? For example, if you were born in 1983, you'll be invested in the 1980s Lifestage investment option. When making a complaint please describe your issue and how it could be resolved. 12h30, there is no online or email to contact BT currently - you need to phone 150 then billing. Contact BT for help and support with your BT broadband, TV, home phone or mobile. Also check out the latest hints and tips for Panorama users. of your total balance. Set up your utilities, today! Please go to I'm a BT Business customer. to 1.16% p.a. Your first option is to call the BT customer service team on 0800 800 150. Get help here Choose a product Broadband Email Landline & Digital Voice BT Sport TV Mobile Choose a topic Account and Billing Moving to Digital Voice Security BT Halo You can securely upload supporting documents if you wish. We would like to reassure you that no changes to the terms, conditions, and features of your existing policy occurred as a result of the sale. There is no need to complete a medical check or submit any forms. How can I make a complaint. We compare from a wide set of banks, insurers and product issuers. Adrian Ahern is your Customer Advocate whose role is to advise and guide our complaint team in how best to resolve a complaint and also to listen to customers and recommend changes be made to bank policies, procedures and processes. Online:afca.org.au. Post:GPO Box 5218, Sydney NSW 2001 Finder Wallet is an arm of the Finder Group specialising in blockchain technology. For example, if you paid 35 per month and have 4 months left until your contract ends, your cancellation fee would start at 140 (354). Youll also be charged if your service needs to be reconnected or unrestricted.